What Radius Global Solutions is

Radius Global Solutions LLC is a Minnesota limited liability company with its main office at 7505 Metro Blvd, Suite 400, Edina, MN 55439. Its NMLS ID is 936423. Its website describes it as a global collections agency and call center partner. It lists debt collection, contact center, healthcare revenue cycle, and early-stage delinquency services.

The website names clients in financial services, healthcare, utilities and telecom, transportation, retail, government and education, and entertainment and hospitality. It does not say that Radius buys debt.

Why Radius may appear on your credit report

Radius collects for clients in many sectors. An entry under its name may relate to a bill from a bank, a hospital, a utility, a phone company, or another client. Check which creditor the notice names before you compare the details.

Public enforcement record

The records below come from a state regulator and the CFPB. Each item lists what the record says, not a finding about your account.

2023 Connecticut consent order

On January 6, 2023, the Connecticut Banking Commissioner issued a consent order against Radius Global Solutions LLC. The order says Radius has held a Connecticut consumer collection agency license since September 3, 1996. A multistate examination covered April 1, 2020, through March 31, 2021. The Commissioner alleged that Radius "conducted collection activity at an overseas location," in violation of Section 36a-801(a) of the Connecticut General Statutes.

Radius paid a $10,000 civil penalty and agreed to stop collecting from Connecticut consumers from an overseas branch. It neither admitted nor denied the allegation. Radius told the Commissioner that it never intended to collect from Connecticut consumers from an overseas location and that it had added an enhanced precautionary system.

CFPB complaint database

As of October 14, 2026, the CFPB Consumer Complaint Database held 9,040 complaints filed under Radius Global Solutions LLC. Of those, 7,491 were about debt collection. The most common issues were "Attempts to collect debt not owed" (3,757), "Written notification about debt" (1,275), and "Took or threatened to take negative or legal action" (829). "Incorrect information on your report" accounted for 741. A complaint count is not a finding of wrongdoing.

How to check a Radius entry against your own records

  1. Find the validation notice. Under 15 U.S.C. 1692g(a), a debt collector must send a notice within five days after it first contacts you to collect the debt. The notice gives the amount, the creditor, and your right to dispute the debt within 30 days. It does not have to send one if its first message already gave this information or if you have paid the debt. A court complaint in a lawsuit does not count as that first contact. Neither does a tax, privacy, or data-breach notice that the law requires.
  2. Identify the creditor. Write down the creditor the notice names, and match it to a bill you actually received from that company.
  3. Compare the details. Check the balance, the account or service dates, and any payments against your own bills, receipts, and statements.
  4. Compare all three reports. Check whether the same account appears in the same way at each credit bureau, and note every difference.
  5. Note the contact details. Radius's contact page says to send all mail to its main office at 7505 Metro Blvd, Suite 400, Edina, MN 55439. Its website links a consumer support and payment portal.

How to dispute an inaccurate Radius entry

  1. Dispute in writing within 30 days of the validation notice. A timely dispute stops collection of the disputed amount until the collector obtains verification and mails you a copy. You can also ask in writing for the original creditor's name and address. A timely request stops collection of the debt until the collector answers it (15 U.S.C. 1692g(b)).
  2. Dispute with each credit bureau that shows the error. The bureau must reinvestigate within 30 days (45 at most if you send relevant information during that time or dispute after a free annual report) and tell the furnisher within 5 business days. It must delete or modify an item it finds inaccurate, incomplete, or unverifiable (15 U.S.C. 1681i(a), 1681j(a)(3)).
  3. Expect a furnisher investigation. After the bureau notifies the furnisher, it must investigate and correct, delete, or block an item it finds inaccurate, incomplete, or unverifiable (15 U.S.C. 1681s-2(b)).
  4. Check the disputed status. If you tell the furnisher directly that the information it reports is inaccurate or incomplete, it may not report that information again without a note that you dispute it (15 U.S.C. 1681s-2(a)(3)).
  5. Keep copies. Keep every letter you send and every response you receive, with the dates.

These rules require an investigation. They do not promise a particular result. For the same rights applied to other companies, see the collection account guides.